I’ve just been diagnosed

If you’ve just been diagnosed with type 1 diabetes you could be feeling overwhelmed and going through a range of emotions including anger, sadness, grief, denial, loss or fear. If you’ve been experiencing symptoms for a while, you may also be feeling a sense of relief at finally knowing what you’re dealing with. These are all normal responses.

The first thing to know is that you are not alone. Many thousands of Australians are living well with diabetes every day.  Below are some helpful first steps you can take to set yourself up to manage your diabetes and live well.

Make sure you have a diabetes healthcare team

Living with type 1 diabetes can be challenging so it’s recommended you have a healthcare team to provide support and help you manage your diabetes. Your healthcare team may include your GP, an endocrinologist, exercise physiologist, dietitian and diabetes educator.  Click here to find out more about how each health professional can help you.

Your healthcare team will also help you register for the National Diabetes Services Scheme (NDSS).

Register for the NDSS

The NDSS is a government program that delivers education and information services to people with diabetes. It also provides a range of diabetes products like blood glucose testing supplies and needles and syringes to people who take insulin at a subsidised cost. It is available to all Australian residents diagnosed with diabetes.

To register with the NDSS you need to fill in a form and have it signed by a doctor or a diabetes educator. You’ll find more information about registering with the NDSS and the required forms here.

Find out more about diabetes and how to manage it

It’s really important for someone living with diabetes to understand how the condition affects their body. It’s a good idea to attend diabetes education sessions and talk to your diabetes educator or your doctor about any questions or concerns you might have.

We have a lot of helpful resources available including diabetes information sheets and useful websites.

If you join Diabetes NSW & ACT you have access to free and discounted events as well as the support of a team of health professionals if you have questions or need support. To find out more about the benefits of membership click here.

Create a support network

It’s really helpful to have people around you who are aware of your diagnosis and can offer you the support and care you need. Remember:

  • Everyone has different experiences with diabetes
  • Treatment recommendations are individual
  • Diabetes support groups are there to help you
  • Services are available to assist with important issues
  • To talk about your feelings – counselling may be helpful

It’s also valuable to share your concerns and talk to your loved ones about your diagnosis. Perhaps you could invite them to see your GP with you so they can be reassured about how to manage your diabetes together.


Remember you are not alone. There are lots of people who can help you!

Join our community of over 45,000 people living with diabetes